Privacy Policy

Clara Anna Fontein Game Reserve (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our e-commerce store and make purchases. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information: This may include your name, email address, phone number, shipping address, and billing information when you make a purchase.
  2. Payment Information: We do not store your payment information. Payments are processed through a third-party payment processor, and their own privacy policy applies.
  3. Usage Information: We may collect information about your browsing behavior, such as your IP address, the pages you visit, and the products you view.

2. How We Use Your Information

We use your information for the following purposes:

  1. Order Processing: To process and fulfill orders, including sending order confirmations and shipping information.
  2. Customer Support: To provide customer support, answer inquiries, and resolve issues.
  3. Marketing: To send promotional emails and newsletters with your consent. You can opt-out of these communications at any time.
  4. Analytics: To analyze website usage and improve our website’s performance and user experience.
  5. Legal Obligations: To comply with legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

  1. Third-Party Service Providers: We may share information with trusted service providers who help us operate our website and fulfill orders.
  2. Legal Compliance: We may disclose information to comply with legal obligations, such as responding to subpoenas, court orders, or law enforcement requests.
  3. Business Transfers: In the event of a merger, acquisition, or other business transfer, we may transfer your information to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. You can control the use of cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of online transmission is completely secure, and we cannot guarantee the security of your data.

6. Your Rights and Choices

You have the following rights and choices regarding your personal information:

  1. Access and Correction: You can request access to and correction of your personal information.
  2. Opt-Out: You can opt-out of receiving marketing communications from us.
  3. Deletion: You can request the deletion of your personal information, subject to legal restrictions.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website with the effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us.